Extending our expertise to every corner of our municipality.

Our Solution Specialists are the force behind telephony solutions, ensuring seamless communication; we tackle computer repair challenges swiftly, keeping employees productive. We serve all aspects of software and hardware to all departments including:

  • Police Department

  • Fire Department

  • Memorial Library

  • Administration

  • Residential Services

  • Parks & Facilities

  • Sanitation Department

  • Public Works Department

  • Municipal Court

  • Human Resources

  • Planning & Zoning

  • Finance Department

Media & Digital Engagement Team

Content Creation

The media department is responsible for creating a wide range of content tailored to the city’s social media platforms. This content may include announcements, news updates, event promotions, informative articles, videos, graphics, and more. The content is designed to keep residents informed about city-related matters and engage them in meaningful ways.

Social Media Channels

The department manages various social media platforms, such as Facebook, Twitter, Instagram, and potentially others, depending on where the city’s residents are most active. Each platform may have its own content strategy and posting schedule to ensure a consistent online presence.

Community Engagement

Engaging with the community is a priority. The media department actively responds to comments, questions, and messages from residents on social media. They facilitate discussions, provide clarifications, and address concerns promptly and professionally. This two-way communication helps build trust and a sense of community.

Event Promotion

Social media is used to promote city events, meetings, workshops, and activities. The media department creates event pages, shares event details, and encourages residents to participate. Live streaming and posting event highlights are common practices to make events accessible to a broader audience.

Our YouTube series captures the essence and excitement of special events in San Juan, providing viewers with an immersive experience of the city’s vibrant celebrations, cultural festivals, and memorable moments that bring our community together.

In this captivating YouTube video, we delve into the enthralling tapestry of San Juan’s past and future, celebrating its rich history while offering an exciting glimpse into the city’s promising tomorrow.

Emergency Alerts

During emergencies or critical situations, social media is a crucial tool for disseminating information quickly. The media department uses social media to provide emergency alerts, safety instructions, and real-time updates to keep residents safe and informed.

Visual Content

Visual content, such as infographics, images, and videos, is often more engaging on social media. The media department creates visually appealing content to convey important information effectively and make it shareable.

Analytics & Feedback

The media department tracks the performance of social media posts through analytics tools. They assess which content resonates most with residents and use this data to refine their content strategy. Resident feedback is also valuable for continuous improvement.

Community Partnerships

The media department may collaborate with local organizations, influencers, or community groups to expand their reach and engage with a broader audience. These partnerships can help promote city initiatives and events effectively.

Compliance and Guidelines

Overall, the media department’s management of social media for the city of San Juan aims to foster a strong sense of community, keep residents informed, and facilitate open and transparent communication between the city government and its residents. Social media serves as a powerful tool for civic engagement and public outreach in the digital age.

Chief Technology Officer Pat Karr

Pat Karr

Chief Technology Officer

As a cohesive team in the Technology Department, we act as the city’s digital backbone. Our role involves maintaining cutting-edge computer systems and mobile phones to enhance efficiency. We also manage websites and social media channels, crafting online experiences that promote effortless interaction. Furthermore, we stand ready to provide dedicated tech support, orchestrating hardware and software excellence to empower every employee to thrive.

                Media Team

Mayra Garcia

Media Specialist

My role encompasses creating engaging content, managing digital platforms, and facilitating communication strategies to connect our community with valuable information and city initiatives.

Richard Rodriguez

Media Specialist

I collaborate with the team to craft compelling content, oversee social media engagement, and work on multimedia projects that actively engage our community, keeping them informed.

Webmaster Juan "JT" Tijerina

Juan Tijerina

Webmaster

As the city’s webmaster, my responsibilities revolve around managing and optimizing our digital presence, ensuring our websites are user-friendly, up-to-date, and provide valuable information and resources to our residents and visitors.

Gregorio Treviño

Public Information Officer

I act as a vital link between the government and the community, overseeing the dissemination of accurate and timely information, managing media relations, and ensuring transparent communication to keep residents informed and engaged in city matters.

                Media Team

Mayra Garcia

Media Specialist

My role encompasses creating engaging content, managing digital platforms, and facilitating communication strategies to connect our community with valuable information and city initiatives.

Richard Rodriguez

Media Specialist

I collaborate with the team to craft compelling content, oversee social media engagement, and work on multimedia projects that actively engage our community, keeping them informed.

Webmaster Juan "JT" Tijerina

Juan Tijerina

Webmaster

As the city’s webmaster, my responsibilities revolve around managing and optimizing our digital presence, ensuring our websites are user-friendly, up-to-date, and provide valuable information and resources to our residents and visitors.

Gregorio Treviño

Public Information Officer

I act as a vital link between the government and the community, overseeing the dissemination of accurate and timely information, managing media relations, and ensuring transparent communication to keep residents informed and engaged in city matters.

                Specialist Team

Daira Natividad

Technology Solutions Specialist

My role involves collaborating with the team to research emerging technologies, troubleshoot hardware and software issues, and optimize existing systems to ensure that our city’s technological infrastructure remains at the forefront of efficiency and innovation.

Roy Vega

Technology Solutions Specialist

My role spans across various sectors, where I leverage technology to enhance operational efficiency, implement digital solutions, and ensure seamless communication, enabling each department to fulfill their unique missions effectively.

                Specialist Team

Daira Natividad

Technology Solutions Specialist

My role involves collaborating with the team to research emerging technologies, troubleshoot hardware and software issues, and optimize existing systems to ensure that our city’s technological infrastructure remains at the forefront of efficiency and innovation.

Roy Vega

Technology Solutions Specialist

My role spans across various sectors, where I leverage technology to enhance operational efficiency, implement digital solutions, and ensure seamless communication, enabling each department to fulfill their unique missions effectively.