For residents looking for new water service, please contact the Utility Billing Department: (956) 223-8003

Water Conservation and Drought Contingency

Water conservation efforts have now gone into effect!

We are currently in Stage 2 - Moderate Water Shortage Conditions due to drought-like conditions.

For more information visit our website at sjtx.us or contact us at (956) 223-2300!

The City partnered with Backflow Solutions, Inc. (BSI) in 2017 to administer the mandated backflow tracking portion of the cross-connection control program. The Program is called BSI Online. All companies doing backflow testing in the City of San Juan Public Water System Service area must register with BSI. See tester instructions below. www.bsionline.com

To ensure a quality public works infrastructure and safe environment for our customers by providing high quality technical regulatory and advisory services, construction compliance monitoring and information services on water conservation and engineering issues in a professional and responsive manner. The City of San Juan Utilities Department is responsible for the development and maintenance of the city’s infrastructure and consists of several departments, all under one umbrella. It consists of Utility Administration, Water Treatment, Water Distribution, Wastewater Collection, and Water Reclamation.

Consumer Confidence Reports

Water Plant Locations

  • Water Plant #1: 700 S. Kansas, San Juan, TX 78589 | Phone: 956-223-2300 | Fax: 956-787-3910

  • Water Plant #2: 2111 N. Veterans Rd., San Juan, TX 78589 | Phone: 956-223-2310 | Fax: 956-783-3442

  • Waste Water Plant: 201 W. Hall Acres, San Juan, TX 78589 | Phone: 956-223-2320 | Fax: 956-787-4313

Department Staff

Juan Carlos Martinez

Assistant Director

Diana Elizondo

Administrative Clerk


Jose Aguilar

Chief Operator

Wastewater Plant


Alfredo De Leon

Chief Operator

Water Plant

Roberto Maldonado

Maintenance Supervisor

Miguel Gracia

Crew Leader

Sewer Collections